We want you to love your purchase from [Your Brand Name]. If you’re not satisfied, here’s how to return or exchange items.
1. Returns Eligibility
Accepted:
- Items unused, unworn, and in original condition (with tags and packaging).
- Within [2] days of delivery.
- Proof of purchase (order number/receipt) required.
Not Accepted:
- Final sale items (e.g., clearance, undergarments).
- Damaged or altered items (unless fault is ours).
2. How to Return
Step 1: Email us at care@skfashion.co.in within 2 days to request a return authorization.
Step 2: Pack the item securely (include the original packing slip).
Step 3: Ship to:
49, Galanipark, Varachha, Surat – 395006
Note: Return shipping costs are the customer’s responsibility unless the item is faulty.
3. Refunds
- Processing Time: Refunds issued within [7] business days after receiving the return.
- Original Payment Method: Refunds go back to the original payment (credit card, PayPal, etc.).
- Exchanges: Free size/color exchanges (subject to availability). Contact us first!
4. Damaged/Defective Items
If your item arrives damaged or defective:
- Contact us within [48 hours] with photos of the issue.
- We’ll cover return shipping and send a replacement/refund.
5. Sale/Discounted Items
- Only eligible for store credit (unless defective).
6. Questions?
Email :- care@skfashion.co.in
or call :- (+91)-997-8784-212
